Vacant job

Business Travel Consultant for Piteå, Luleå, Gällivare or Umeå

Do you want to work in a role where no two days are exactly alike? Do you thrive on customer contact, problem-solving, and creating structure even when the pace is fast?

We are now looking for a Business Travel Consultant to join our team. Here, you will become part of a stable and well-established operation where personal service, long-term customer relationships, and close collaboration are in focus – while the industry develops through digitalization and modern working methods.

For those who have previously worked in the travel industry, this role offers a stable and long-term working environment with a strong sense of team spirit.

About the role

As a Business Travel Consultant, you work closely with corporate clients, helping them with everything from booking and administration to advice on smart and efficient travel arrangements.

One day you might help a client quickly rebook a trip due to changed circumstances. The next day, you work on more complex travel setups where service, structure, and problem-solving are crucial.

You will work with tasks such as:

• Booking of flights, hotels, trains, and rental cars
• Rebookings and changed travel conditions
• Customer dialogue and advisory services
• Administration and follow-up
• Working in several booking and business systems simultaneously

The role involves many points of contact and suits you if you enjoy collaborating, communicating, and building trust in dialogues with both customers and colleagues.

To thrive in this role, you need to appreciate a job where multiple cases often run simultaneously and where conditions can change quickly throughout the day.

Why you will thrive here

At NEX Travel, you become part of an experienced and cohesive team where collaboration, knowledge sharing, and helpfulness are a natural part of everyday life.

We offer among other things:

• Hybrid work up to two days per week
• Reduced working hours (ATK)
• Collective agreement via Unionen
• Internal activities and social community
• Opportunity for support when relocating to northern Sweden
• A stable operation with strong local roots and long-term customer relationships

Here you work in an environment that combines high tempo and strong service awareness with sustainable working methods and balance over time.

We are looking for you who have

Requirements

• Experience in customer service, booking, or other service-intensive operations
• Good habit of customer contact and administration
• Very good Swedish in speech and writing
• Good English in speech and writing
• Good computer skills and ability to work in several systems simultaneously
• Ability to work structured at a high pace with several parallel cases simultaneously

Meritorious

• Experience from the business travel industry or business travel
• Experience with GDS systems, preferably Amadeus
• Experience with graphical environment Amadeus, Linkon, or similar booking systems
• Experience with corporate clients and working based on travel policies
• Experience with hybrid or remote work in team environments

Who are you?

To thrive in this role, we believe that you:

• Are solution-oriented and flexible
• Enjoy customer contact and relationship building
• Work structured even at a high pace
• Have a high sense of service and good prioritization skills
• Appreciate collaboration and a flat team climate
• Are stress-resistant

You enjoy variety, take responsibility for your work, and thrive in an environment where people help each other and work closely together as a team.

About

NEX Travel is one of northern Sweden's largest business travel agencies with its headquarters in Luleå and operations in several locations in northern Sweden. The company works with business travel, travel administration, and customer-adapted solutions for companies and organizations in both the private and public sectors.

The company is part of Unlimited Travel Group and is on a continued development journey where digitalization, modern booking solutions, and customer experience are in focus.

Other information

Location: Piteå, Luleå, Gällivare or Umeå
Scope: Full-time
Employment type: Permanent
Start: As agreed during Q3–Q4 2026

Do you want more information?

Contact Karin Rundgren, Office Manager Umeå - [email protected]
or alternatively Tommy Norberg, Office Manager Norrbotten - [email protected]

Selection and interviews take place continuously. Apply today!